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Terms and Conditions

  • I
    Terms & Conditions
    These Terms & Conditions apply to purchases made through the peony website. By using our website or placing an order, you agree to the terms outlined below. Our website is owned and operated by Peony Enterprises Pty Ltd (ABN 13 885 987 285) (“peony”, “we”, “us”). We may update these Terms & Conditions from time to time, with any changes taking effect once published on our website.
  • II
    Orders
    All orders are subject to acceptance and product availability. Once your order has been placed, you will receive an order confirmation by email. We prepare orders quickly, so please take a moment to check your items, sizes, quantities and delivery details before completing your purchase. For information about changing or cancelling an order, please refer to our Shipping Policy.
  • III
    Pricing & Payment
    Prices displayed on our Australian website are in Australian dollars (AUD) and include GST where applicable. We take care to ensure our pricing and product information is accurate. In the event of an error, we reserve the right to correct the information and, where appropriate, contact you before processing your order.
  • IV
    Promotions & Sale
    Promotional offers are available for the advertised period or while stocks last and may be subject to additional terms communicated at the time of the promotion. Different return conditions may apply to Sale and Final Sale items. Please refer to our Returns Policy before purchasing for full details.
  • V
    Shipping
    Shipping costs, estimated delivery timeframes, duties and taxes, order changes and information regarding delayed or missing parcels are outlined in our Shipping Policy. Delivery timeframes are estimates and delays outside our reasonable control may occasionally occur.
  • VI
    Returns
    We hope you love your peony pieces. If something isn’t quite right, eligible items may be returned in accordance with our Returns Policy. Our Returns Policy outlines return timeframes and eligibility, including conditions for full-price, Sale and Final Sale items.
  • VII
    Faulty Items & Consumer Rights
    Every peony piece is made with care and inspected before being sent to you. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If an item is faulty, not as described or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy as required by law. Nothing in these Terms & Conditions or our Returns Policy excludes or limits your rights under applicable consumer law.
  • VIII
    Product Information & Care
    We take care to represent our products as accurately as possible. Colours and appearance may vary slightly depending on your screen or device. To help your peony pieces last for seasons to come, please follow the care instructions provided with your garment. Damage resulting from normal wear and tear, incorrect care or use is not considered a manufacturing fault.
  • IX
    Contact
    If you have any questions about your order or these Terms & Conditions, our Customer Care team is always happy to assist.

Fig. IVFleur bikini hanging.