We want you to adore your peony pieces. If you decide your order is not quite right, you can return your items within 14 days from delivery for a 100% store credit or refund.
Returns are now free within Australia and New Zealand.
Sale items are eligible for a 100% store credit only.
How do I return my order?
To lodge a return, click the button above and follow the steps within the return portal. You must lodge your return within 30 days from delivery. For Australian returns, no printer is required, simply scan the barcode and print your label on the spot upon drop off at Australia Post. For New Zealand returns, a printer will be required for courier collection.
Sale Items
We do not offer refunds on sale items. Sale items are eligible for a 100% store credit only. All styles within the 'SALE' tab are considered 'sale'. Full priced items purchased with a temporary promotion code are also considered ‘sale’ and are only eligible for a store credit. Your store credit will be issued in the form of a code, which you can apply at the checkout to purchase an alternate size or style online. Store credits are valid for 3 years from date of issue.
Exchanges
We do not offer exchanges. If you would like an alternate size or style, please request a store credit in the Return Portal and place a new order. You will receive your credit code once we receive your returned items. To fast track this process, we recommend placing a new order for the size/style you need as soon as possible to secure the piece and avoid the disappointment of missing out on your size in the desired item. You can then submit a return request for your initial purchase.
Brand New Condition
All items must be in the original condition, unworn, unwashed with hygiene liners and swing tags in place. Due to health regulations garments that are soiled, marked, worn, damaged or laundered will not be accepted.
Shop now. Pay later. 100% Interest free.
If you select Afterpay at checkout, you can pay for your order over four fortnightly payments. There is no interest or added fees. The four payments will be taken from your debit or credit card and you will receive your order straight away.
To use Afterpay, all you need is:
(1) A debit card or credit card
(2) To be 18 years of age or over
(3) To live in Australia
To use this service, simply:
(1) Add items to your cart and check out as normal
(2) At checkout, select Afterpay as your payment method
(3) Enter your details with Afterpay
Your order will be shipped straight away.
Please note:
The payment arrangement is made with Afterpay. Afterpay will approve payments at the time of your order. Afterpay is valid for amounts up to $500 with a debit card or $800 with a credit card.
For first time Afterpay customers, the first payment will be made at the time of purchase, with payments over 6 weeks. For existing Afterpay customers, the first payment will be made in 14 days with payments over 8 weeks. The full payment schedule will be provided to you at the time of purchase.
If you wish to return your order, you can choose to receive an exchange or the Afterpay plan can be cancelled and you will pay nothing.
If you fail to make a payment, you will be charged a late fee of $10 and if still overdue after one week, an additional $7 will be charged.
To view Afterpay's complete terms, visit http://www.afterpay.com.au/terms.
To find your perfect size, please refer to the size guide below, along with any fit notes contained within the product page. Need more help? Chat with us via Live Chat or email us at info@peonyswimwear.com.
| Peony | 6 | 8 | 10 | 12 | 14 |
|---|---|---|---|---|---|
| XS | S | M | L | XL | |
| Bust | 78 - 83cm | 83 - 88cm | 88 - 93cm | 93 - 98cm | 98 - 103cm |
| Waist | 60 - 65cm | 65 - 70cm | 70 - 75cm | 75 - 80cm | 80 - 85cm |
| Hips (Lower) | 86 - 91cm | 91 - 96cm | 96 - 101cm | 101 - 106cm | 106 - 110cm |
| Peony | 6 | 8 | 10 | 12 | 14 |
|---|---|---|---|---|---|
| XS | S | M | L | XL | |
| Bust | 30.5 - 32.5″ | 32.5 - 35″ | 35 - 36.5″ | 36.5 - 38.5″ | 38.5 - 40.5″ |
| Waist | 23.5 - 25.5″ | 25.5 - 27″ | 27 - 29.5″ | 29.5 - 31.5″ | 31.5 - 33″ |
| Hips (Lower) | 33.5 - 36″ | 36 - 38″ | 38 - 39.5″ | 39.5 - 41.5″ | 41.5 - 43″ |
Thread tape measure under your arms, around your back and across the fullest part of your bust. Once you have the tape measure lined up, relax your arms at either side
Your natural waistline is the narrowest part of your waist, above your belly button and below your rib cage. Run the tape measure around your waist (like a belt), keeping it straight.
Stand on a level surface with your feet together. Measure the fullest part of your bottom and upper thighs, not around your hip bones. Ensure the tape is straight around your body.
If you don't have a measuring tape, you can use a piece of string and then measure the string length with a ruler. Tape should be horizontal all around, and fit close to the body. These are tips to measure your body, not the garment.
